Shipping Policy
This policy applies to orders within the United States. By placing an order on this website, you agree to the terms outlined below. This policy ensures transparency regarding shipping and handling practices.
This website is operated by MAS Marketing LLC.
A. Shipping Costs
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Fast Shipping (5-7 Business Days, Monday to Friday): $30.00
B. Transit, Handling & Order Cut-Off Time
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Orders are generally in transit for 5-7 days (Monday to Friday).
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Order cut-off time is 5:00 PM Eastern Standard Time (New York). Orders placed after this time will be processed on the next business day.
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Order handling takes 1-3 business days (Monday to Friday).
C. Delivery Terms
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We use UPS, USPS, or FedEx to deliver your orders.
D. Change of Address
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We cannot change the delivery address once the order is in transit. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@kanyewestclothing.com.
E. Cancellations
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You can cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our return policy for further steps.
F. Parcels Damaged in Transit
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If your parcel is damaged during transit, please reject the parcel from the courier and contact customer service immediately. If the parcel is delivered while you are not present, please contact us for further steps.
G. Manufacturer Direct Shipping
For orders shipped via Manufacturer Direct Shipping, please note the following:
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Shipping Method: Manufacturer Direct Shipping utilizes standard economy ground services. The carrier may vary based on the manufacturer’s shipping method.
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Processing and Handling: Manufacturer Direct Shipping orders are processed within 1-3 business days, with occasional delays possible.
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Shipping Times: Manufacturer Direct Shipping orders generally take 5-7 business days. Delivery times may vary based on the manufacturer’s location and destination.
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Tracking Information: You will receive tracking details via email once your order is processed and shipped.
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Communication and Updates: We will notify you about any delays or issues that may arise during the shipping process.
H. International Orders
This policy mainly applies to U.S. orders. For international orders, additional terms may apply, including customs duties, taxes, and shipping fees. Customers outside the U.S. are responsible for their country’s regulations, including any import duties and taxes.
I. Tracking Information
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Once your order has been dispatched, you will receive tracking information via email. If you experience any issues with tracking, please reach out to us at support@kanyewestclothing.com.
J. Contact Information
For inquiries about shipping, orders, or this policy, please contact our customer service team:
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Phone: +1 (512) 690-8387
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Address: 20107 Cortina Valley Dr, Cypress, Texas, USA
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this shipping policy. We reserve the right to update these terms, and any changes will be reflected on this page.